Terms of Service

Last Updated: December 1, 2024

1. Agreement to Terms

By accessing or using EDDM AdSpace ("Service"), operated by Grace Guard ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Service Description

EDDM AdSpace provides shared advertising space on 9x12 double-sided postcards distributed via USPS Every Door Direct Mail (EDDM) service. Each campaign reaches 1,000 homes in targeted ZIP codes. Businesses purchase individual ad slots on shared postcards to reduce marketing costs.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use of your account.

4. Orders and Payments

Pricing: Ad slot prices are fixed at the time of order: Sixteenth ($175), Eighth ($300), Quarter ($550), Half ($950). All campaigns are fixed at 1,000 postcards.

Payment: Payment is required at the time of order placement. We accept credit card payments through Stripe. All sales are final once your ad has been approved and assigned to a campaign.

Category Exclusivity: For an additional $50, you may purchase category exclusivity to prevent direct competitors from appearing on the same postcard.

5. Ad Content Requirements

You are solely responsible for the content of your advertisement. All ads must:

  • Comply with all applicable laws and regulations
  • Not contain false, misleading, or deceptive information
  • Not infringe on any third-party intellectual property rights
  • Not contain offensive, discriminatory, or inappropriate content
  • Meet USPS EDDM content requirements
  • Include accurate business contact information

We reserve the right to reject any ad that violates these requirements or that we deem inappropriate in our sole discretion.

6. Campaign Timeline and Fulfillment

Campaign Filling: Campaigns launch when sufficient businesses have placed orders. We do not guarantee specific launch dates. Typical timeline from order to mailing is 2-4 weeks, but may vary based on campaign fill rates.

Ad Approval: All ads are subject to review and approval by our team. We will notify you of approval or request revisions within 3 business days of submission.

Mailing Confirmation: You will receive email notification when your postcard has been sent to print and when it has been mailed.

7. Refunds and Cancellations

Before Approval: You may request a full refund before your ad has been approved and assigned to a campaign. Contact us at [email protected].

After Approval: Once your ad has been approved and assigned to a campaign, all sales are final. No refunds will be issued.

Campaign Cancellation: If we are unable to fill a campaign within 90 days of your order, we will notify you and offer a full refund or transfer to another campaign.

8. Referral Program

Our referral program awards $25 in account credit when a referred customer completes their first order. Credits can be applied to future orders. Referral credits have no cash value and cannot be transferred or redeemed for cash. We reserve the right to modify or terminate the referral program at any time.

9. Intellectual Property

You retain all rights to your ad content. By submitting an ad, you grant us a non-exclusive, worldwide license to reproduce, distribute, and display your ad for the purpose of fulfilling your order and promoting our services (with your permission).

All other content on the Service, including text, graphics, logos, and software, is owned by Grace Guard and protected by copyright and trademark laws.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRACE GUARD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid for the specific order giving rise to the claim.

11. No Guarantee of Results

We make no guarantees regarding the effectiveness of your advertising or the results you may achieve. Marketing results depend on many factors outside our control, including your business, offer, and market conditions.

12. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We may also update these Terms of Service from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Your County and State].

14. Contact Information

For questions about these Terms of Service, please contact us at:

Grace Guard EDDM
Email: [email protected]
Website: ggeddm.com